Home Of Linen
Privacy Policy
Information We Collect
We may collect information you provide when placing an order or contacting us, including your name, phone number, email address, delivery address, order details, payment method, and customer service messages. We may also collect technical information such as device type, browser, pages viewed, and cookies to improve website performance.
How We Use Your Information
We use your information to process and deliver orders, confirm order details through WhatsApp or email, provide customer support, manage returns and exchanges, prevent fraud, improve our website, and send marketing messages only where permitted or when you have opted in.
Sharing Information
We may share necessary order information with delivery couriers, payment providers, website hosting providers, Shopify or ecommerce service providers, analytics tools, and professional advisers where required. We do not sell your personal information.
Cookies
Our website may use cookies and similar technologies to remember basket activity, improve performance, understand customer journeys, and support analytics. You can control cookies through your browser settings.
Data Retention and Security
We keep customer information only for as long as reasonably necessary for order fulfilment, customer service, accounting, legal, and business purposes. We apply reasonable safeguards to protect your information, but no online system can be guaranteed completely secure.
Your Choices
You may contact us to request access, correction, or deletion of your personal information, subject to legal and business record requirements. To contact us, email sales@homeoflineneg.com.
Updates
We may update this Privacy Policy from time to time. Updates become effective when published on this page.